Store Policy
Product Disclaimer
Please read the ingredients listed in every product description before purchasing or using our products to make sure you are not allergic to any of the ingredients. Before using any of our products, do a patch test. It should be noted that an allergic reaction can still occur even when using natural products.
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We are not responsible for any skin irritation or allergic reactions that may occur from using any of our products.​ If you develop a reaction or other sensitivity to any product, you should stop using it immediately and consult your physician. Remember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters, watery eyes, irritation or other similar reactions.
Customer Care
Customer Service is available by emailing hello@sugarplumserenity.com.
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Hours of operation are:
Monday-Thursday 10am-4pm EST
Fridays 10am- 1pm EST
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If you have any questions, you can reach out to the email address listed above and someone will get back to you within 24-48 hours. Be sure to check the FAQ section to see if the answer to your question is posted.
Wholesale Inquiries
Wholesale isn't available at this time. However, if you have a special order you would like to place for an event, please reach out to hello@sugarplumserenity.com. While we cannot guarantee the fulfillment of your special order, we will try our best to accommodate your need.
Payment Methods
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Credit / Debit Cards
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Apple Pay
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PAYPAL